System Administrator
Systems Administrator
Job Title: Systems Administrator
Location: St. Louis, MO (Hybrid Work Environment)
About Us
We are a dedicated small-business IT firm, serving the St. Louis area with exceptional IT solutions and support. Our mission is to help clients maintain smooth operations by eliminating IT issues, ensuring systems remain up and running, and proactively improving their technology infrastructure. We foster a collaborative team environment where systems administrators, desktop support, help desk staff, and IT management work closely to deliver outstanding service.
Job Summary
We are seeking a highly motivated Systems Administrator to join our team. The ideal candidate will thrive in a client-facing role, take ownership of IT challenges, and possess a diverse technical skill set.
Technology Skills
- End-User Supported Platforms:
- Windows, macOS, Android, and iOS
- Microsoft Administration Skills:
- Windows Server OS, DNS, DHCP, Active Directory
- Microsoft Exchange, Office 365, and SharePoint
- Hyper-V, file permissions/sharing, printer sharing, group policy, volume shadow copy, remote desktop services, and mapped drives
- Networking:
- IPv4, firewalls, port forwarding, NAT, VPNs, VoIP
- Switching, wireless networks, remote access services, and troubleshooting
- Experience with Sophos and Meraki platforms
- Backup:
- Office 365 Cloud Backup Solutions
- Local Backup and Disaster Recovery Solutions
- Security:
- EDR (Endpoint Detection and Response) solutions
- Antivirus and email security solutions
- SIEM (Security Information and Event Management) solutions
- Application Experience:
- Accounting: Sage, QuickBooks, and CCH products
- CRM: Goldmine, ACT, and Salesforce
- Engineering: SolidWorks and AutoCAD
- ERP: Macola, E2, and Wisys
- MSP Tools: ConnectWise Manage and RMM (Remote Monitoring and Management) tools
- Preferred Skills:
- Scripting or automation (e.g., PowerShell and RMM tools)
- Experience with documentation platforms
Responsibilities
- Resolve IT problems related to services, servers, and workstations
- Upgrade server and networking hardware/software
- Perform scheduled onsite client visits and meetings
- Manage and monitor service tickets while maintaining accurate documentation, notes, and time entries
- Consistently update system documentation
- Collaborate with client vendors and coordinate IT solutions
- Plan and effectively communicate with team members to address client issues
- Establish strong, consistent communication with clients
Education & Qualifications
- Associate’s degree in Information Technology or equivalent experience (minimum of 3 years)
- Certifications such as Microsoft Certified: Azure Administrator, CompTIA Network+, or Security+ are preferred
Benefits
- Hybrid work environment
- Comprehensive healthcare, vision, and dental plans
- Health Savings Account (HSA) with company contributions
- 401(k) with employer matching contributions
- Long and short-term disability coverage
- Access to St. Louis area memberships (e.g., Missouri Botanical Garden, Zoo, gym memberships)
If you are passionate about solving complex IT challenges, thrive in a client-focused role, and enjoy working in a collaborative team environment, we’d love to hear from you!